The courier and mailbox platform

Your entire courier,
from warehouse to door,
billed.

Mailboxes, consolidations, region-based tariffs, automatic billing and a portal under your own brand. Shipenza replaces your operation’s tracking system and CRM, in one place.

Request a demoSee the product ↓

300 → 1shipments billed in a minute, not a day

ES · ENbilingual from the inbox to the customer portal

The dashboard · each courier on its own subdomain, under its brandES / EN

The system, area by area

Three places where your courier loses the day, solved.

I.

Your team stops shouting across the office

Every conversation is tied to the customer. Billing asks routes with an internal note, routes answers, and the customer only sees the final reply. All with a record of who said what.

Internal notes
The customer never sees them
@mentions
Ring the responsible area’s bell
Transfers
The whole conversation, history included
Customer portal
They write from their account, same thread

Inbox · internal note, customer reply and transfer

II.

300 shipments billed while you drink your coffee

Pick the consolidation and the system does the rest: groups per customer, resolves each shipment’s correct regional tariff, generates the invoices and emails them.

Preview
Nothing is created blind
Special cases
Set aside with their reason and fix
No duplicates
Run it twice, nothing breaks
Customs Excel
Shipment, contents, pieces and volume, one button

Billing · one invoice per customer, correct tariff per shipment

III.

Fewer "where is my box?" on your WhatsApp

Each customer signs in to a portal under YOUR brand: tracks shipments stage by stage, sees invoices, reports payments and writes to your team without leaving the system. And when your team advances a consolidation or a route, hundreds of timelines update on their own.

Public tracking
No login, ready to share on WhatsApp
Self-service
Pre-alerts, repacks and requests
Orderly payments
One report per invoice, commission flagged
Sign-up with your link
Share it on WhatsApp and customers create their mailbox themselves

Customer portal · under the courier’s brand, not ours

From warehouse to door

Miami scans, your driver signs. All of it lands on the same timeline.

Every stage is set by a scan or a click in your operation, and hundreds of customers watch their box move without asking.

  1. Received in Miami
  2. Consolidated
  3. In transit
  4. In customs
  5. Distribution center
  6. Out for deliverynow
  7. Delivered
01

Scan whatever label it carries

Yours or the partner’s: the system recognizes it and counts the pieces.

02

One status, hundreds of shipments

Advance the consolidado or the route and every timeline updates on its own.

03

Delivery with proof

The driver captures signature and photo from the phone; the customer sees it instantly.

And the rest of the operation

Every area, covered.

Region-based tariffs
Air, ocean by ft³ or piece, weight brackets and destination zones. The system picks the right one and tells you which it used.
Consolidations
Gun scanning, live container fill and the customs Excel in one button.
Routes and drivers
The whole departure advances in one click; the driver marks each delivery from their own login.
Verified payments
Zelle, PayPal, USDT. One report per invoice, commission flagged; your team verifies or rejects.
Reports and audit
Revenue, profit per consolidation and a record of every change: who did what and when.
Role-based permissions
Service, warehouse, accounting, drivers. Everyone sees their part; finances, only who should.
Labels and barcodes
Per-piece labels with their barcode, in formats that adapt to your printer.
Customer notifications
Automatic emails when a shipment changes stage or a new invoice arrives.

FAQ

What couriers ask us

What is Shipenza?

Shipenza is courier management software for courier and mailbox (casillero) companies: mailboxes, packages, air and ocean consolidations, delivery routes, tariffs and automatic billing in one platform, with a tracking portal under your own brand.

What kind of company is it for?

Air and ocean cargo couriers, Miami to Venezuela and Latin America mailbox (package forwarding) companies, and freight forwarders that run on spreadsheets or legacy systems today.

Can I use my own brand?

Yes. Each courier runs on its own subdomain with its logo and colors, and its customers use a tracking portal under that brand, in Spanish and English. Shipenza never appears in front of your customers.

How do tariffs work?

You define rates by weight or cubic foot for air, ocean and land, with destination-region tariffs for Venezuela, special per-customer tariff groups, minimum charge and rounding. The system resolves the right tariff at billing time.

Is billing automatic?

Yes. From a consolidation you select the shipments, the system resolves each tariff, groups per customer, creates the invoices and emails them in one click. A traffic-light shows which shipment is billed and paid.

Does it have a driver app?

Yes. The driver signs in from their phone, scans each box onto the truck, photographs the load, and closes each delivery with the receiver name, ID and digital signature: proof of delivery (POD) stored on the shipment.

Does it notify my customers at every stage?

Yes. Your customers get automatic emails at every stage, see their timeline in the portal, and can reach you over WhatsApp or the built-in message inbox.

My customers message me all day asking where their box is. Does this help?

That is the number one problem we solve: every customer sees their live timeline in the portal and gets an automatic email at each stage, so "where is my box?" stops landing on your WhatsApp.

Does it work if I run everything on Excel and WhatsApp today?

Yes, that is the most common starting point. The spreadsheets become connected mailboxes, packages, consolidations, tariffs and invoices, and migration is assisted: we help you load your mailboxes, customers and tariffs.

How do I stop boxes getting lost between Miami and Venezuela?

Every box is scanned at every step: at intake, into the container, at the Venezuela reception and onto the truck. Reception compares what should have arrived against what was scanned and flags what is missing, box by box.

Is it a TrackingPremium, ManagerCargo or Stephy Tracking alternative?

Yes. Shipenza covers the full courier flow (intake, consolidation, region tariffs, automatic billing, driver with signature) and adds what legacy systems lack: a built-in message inbox and a fully bilingual platform. Coming from TrackingPremium, ManagerCargo, Stephy Tracking or another system, we migrate your mailboxes, customers and tariffs with you.

Shipenza · a demo with your flows

Retire your old system.
Run your courier here.

Write to us and we’ll show you Shipenza running your own flows: mailboxes, consolidations, tariffs and billing.

Request a demo on WhatsApp
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Shipenza | The platform for couriers