THE OPERATING SYSTEM FOR YOUR COURIER

Everything you move.
Everything in control.

From the first scan to the final invoice. Connect your warehouse, routes, and customers in one platform.

Request a demo Explore the product↓

For couriers and mailbox companies · Spanish and English · Your own brand

mi-courier.shipenza.com/panel

Your operation, at a glance. Product preview with example data.

Built for your operationMailboxesConsolidationsRoutesBillingCustomer portal

A CONNECTED OPERATION

Fewer systems.
More clarity.

Every team works with the same information, without entering again what another team already recorded.

Your day, at a glance.

Active shipments, weekly volume, conversations, and receivables in your operations dashboard.

WarehouseSupportFinance

One change. Everyone updated.

Advance a consolidation or route and its shipments reflect the new stage in their history.

ConsolidationShipmentsPortal

Your operation. Your brand.

A branded portal for customers and role-based permissions for every team member.

Your own brandES / EN

01 / BILLING AND COLLECTIONS

Shipments move forward.
So does your billing.

Select a consolidation. Shipenza groups shipments by customer, applies each region’s rate, and prepares invoices for your review.

One invoice per customer with shipment details.
Preview and review exceptions before generating.
Payments reported by customers and verified by your team.

See billing in a demo

Consolidation billingEXAMPLE VIEW

CONSOLIDATION CO–024

Miami → Caracas

Air · Region-based rates

Ready for review

Shipments48

Customers4

Total · USD$2,840.00

Customer	Shipments	Region	Total
Ana TorresCAS–0041	14	Capital	$940.00
Luis RomeroCAS–0062	10	Central	$680.00
Carla DíazCAS–0083	12	Western	$740.00
Rosa GuerraCAS–0095	12	Capital	$480.00

Review before generating4 invoices prepared

Billing preview · Example data.

Shared inboxEXAMPLE

Ana TorresSH–00841 · Caracas

Out for delivery

ANA TORRES09:41

Hi, is my package going out for delivery today?

INTERNAL NOTE · YOUR TEAM ONLY

@Routes Can we confirm today’s delivery?

Support → Operations

YOUR TEAM09:44

Yes, your package is on its way. You can follow its progress in your portal.

One conversation, with the customer’s context.

02 / SUPPORT WITH CONTEXT

Your team,
on the same thread.

The conversation stays with the customer. Support checks with routes, accounting adds the details, and the customer gets an informed answer.

Internal notes your customer never sees.
Mentions to coordinate with the right team.
Transfers that keep the conversation and its history.

Explore the shared inbox

03 / YOUR CUSTOMER EXPERIENCE

Your brand.
Even after
dispatch.

Give every customer one place to track shipments, review invoices, and contact your team without losing context across messages.

Public tracking ready to share.
Pre-alerts, repacking, and requests from their account.
Invoices, payment reports, and messages in the portal.

Explore the customer portal

MCMy Courier

My account

CUSTOMER PORTAL / EXAMPLE

Hi, Ana.

Your next package is on its way.

SH–00841Out for delivery

Miami→Caracas

ReceivedIn transitOut for deliveryDelivered

My shipmentsHistory and status

My invoicesBilling and payments

MessagesYour team, close by

Your courier brand. Your customer experience.

THE REST OF YOUR OPERATION, TOO

Everything that keeps
your courier running.

Every team’s tools share the shipment and customer context.

Mailboxes and pre-alerts

Customers open their mailbox and pre-alert incoming packages, giving your team context before arrival.

Customer mailboxes · Pre-alerts

Receiving and labels

Scan package labels, identify pieces, and print labels for your operation.

Barcodes · Per-piece labels

Consolidations and repacking

Group cargo, organize repacking, and prepare the manifest and customs spreadsheet.

Air · Ocean · Consolidated cargo

Routes and deliveries

Organize departures and capture a signature and photo for every delivery from the driver’s phone.

Shipment history · Proof of delivery

Reports and audit

Review revenue and profit per consolidation. See who made each change and when.

Financial visibility · Change history

Roles and permissions

Warehouse, support, accounting, and drivers. Each team works with the access it needs.

Role-based access · ES / EN operations

FROM WAREHOUSE TO DOOR

One journey.
The same record.

Work changes hands. Information follows the package through every stage.

Receive

Packages scanned and pieces recorded.

Consolidate

Cargo grouped and stages connected.

Invoice

Regional rates, one invoice per customer.

Deliver

Routes, signatures, and photos in the same history.

Every movement stays in the shipment history.

BEFORE YOU START

The right
questions.

See how Shipenza fits your courier workflows.

Let’s talk about your operation

What kind of business is Shipenza for?

For courier and mailbox companies that need to connect their warehouse, consolidations, routes, billing, and customer support.

Can my customers use a portal with my brand?

Yes. From your portal they can track shipments, view invoices, report payments, and talk to your team.

How do rates and billing work?

Shipenza applies rates by region and service. Consolidation billing groups shipments by customer and lets you review a preview before generating invoices.

Can I coordinate my team without showing notes to the customer?

Yes. Internal notes and mentions let you consult other teams within the conversation. The customer sees only the messages addressed to them.

Can drivers record deliveries from their phones?

Yes. Drivers can work with their routes and capture a signature and photo as proof of delivery.

Does the system work in Spanish and English?

Yes. Shipenza supports bilingual teams with interfaces in Spanish and English.

How can I see it with my courier workflows?

Request a demo on WhatsApp. We can walk through mailboxes, receiving, consolidations, rates, and billing using your workflows as a reference.

MEET SHIPENZA

Give your courier
room to grow.

Let’s walk through your mailbox, consolidation, pricing, and billing workflows in a demo.